IT Service Management (ITIL 4) – Summary IT Service Management (ITIL 4) – Summary This Lesson provides a full summary of the key ITIL 4 concepts. Go … Read moreIT Service Management (ITIL 4) – Summary
IT Service Management (ITIL 4) – Technical Management Practices IT Service Management (ITIL 4) – Technical Management Practices This Lesson provides a list of key (Foundation) technical management practices deployment … Read moreIT Service Management (ITIL 4) – Technical Management Practices
IT Service Management (ITIL 4) – Service Management Practices IT Service Management (ITIL 4) – Service Management Practices This Lesson lists the key (Foundation) service management practices service level … Read moreIT Service Management (ITIL 4) – Service Management Practices
IT Service Management (ITIL 4) – General Management Practices IT Service Management (ITIL 4) – General Management Practices This Lesson lists of the key (Foundation) general management practices relationship … Read moreIT Service Management (ITIL 4) – General Management Practices
IT Service Management (ITIL 4) – Service Value System IT Service Management (ITIL 4) – Service Value System This Lesson provides an overview of the Service Value System: 7 … Read moreIT Service Management (ITIL 4) – Service Value System
IT Service Management (ITIL 4) – Dimensions IT Service Management (ITIL 4) – The Four Dimensions This Lesson explores the 4 Dimensions of Service Management: Organizations and People … Read moreIT Service Management (ITIL 4) – Dimensions
IT Service Management (ITIL 4) – Service Management Concepts IT Service Management (ITIL 4) – Service Management Concepts This Lesson explores the key concepts and definitions of: service and service … Read moreIT Service Management (ITIL 4) – Service Management Concepts
IT Service Management (ITIL 4) – Overview IT Service Management (ITIL 4) – An Overview This Lesson covers a high-level summary of the new and changed concepts in … Read moreIT Service Management (ITIL 4) – Overview
IT Service Management (ITIL 4) – Introduction IT Service Management (ITIL 4) – Introduction This Lesson covers: course objectives structure of the ITILv3 2011 and ITIL 4 … Read moreIT Service Management (ITIL 4) – Introduction
