ITILv3 LSD – Chapter 5
ITILv3 LSD – Chapter 5 This chapter covers: Lesson 19: Technology-Related Activities Lesson 20: Organizing for Service Design Lesson 21: …
Lesson Category: ITILv3 LSD
ITILv3 LSD – Chapter 4
ITILv3 LSD – Chapter 4 This chapter covers: Lesson 10: Design Coordination Lesson 11: Service Catalogue Management Lesson 12: Service …
ITILv3 LSD – Chapter 3
ITILv3 LSD – Chapter 3 This chapter covers: Lesson 6: Introduction to Design Activities Lesson 7: 5-Aspects of Service Design …
ITILv3 LSD – Chapter 2
ITILv3 LSD – Chapter 2 This chapter covers: Lesson 3: Introduction to Service Design Lesson 4: Service Design Principles Lesson …
ITILv3 LSD – Chapter 1
ITILv3 LSD – Chapter 1 This chapter covers: Course Introduction Lesson 1: Course Organization Lesson 2: Course Conventions & Agenda …