ITIL®4 Foundation Blended Course (eLearning and 1-to-1 sessions)
£1,150.00 (Excl. VAT)
An annual license to study with Fox IT’s accredited ITIL 4 Foundation course on the FoxLEARN training platform (includes exam) and four one-to-one sessions with the trainer.
Course detailThis ITIL®4 Foundation training course provides IT managers and practitioners with a practical understanding of the key concepts, principles, dimensions and practices that enables successful IT Service Management provision. It also prepares delegates for the ITIL4 Foundation Course Examination. The course is based on the ITIL4 service value system. This course includes the exam for professional qualification.
Who should attend
This ITIL course is for IT managers and practitioners involved in the strategy, design, and implementation and on-going delivery of business-used IT services and who require an insight into Service Management best practice. There is no specific pre-requisite for this course.
ITIL4 Foundation Course Objectives
- Enables delegates to understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted in their own organisation
- Provides an overview of the main concepts such as service, value, functions, processes and how they interact
- Prepares delegates for the ITIL Foundation examination (2011 edition).
Blended: This is a combination of eLearning and 4 regular 1-hour, one-to-one progress/revisions, at your pace. You manage your time and schedule time in the trainer's diary for your one-to-one sessions.
Course qualificationThe Foundation Certificate in IT Service Management, which is a pre-requisite for all other ITIL-based courses. The format for the exam paper is 40 multiple-choice questions. It is a supervised, closed-book exam – the duration of which is a maximum of 60 minutes.
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