IT Service Management (ITIL 4) - Dimensions - Quiz
10096-it-service-management-itil-4-dimensions-quiz

IT Service Management (ITIL 4) - General Management Practices
10083-it-service-management-itil-4-general-management-practices

IT Service Management (ITIL 4) - Introduction
10086-it-service-management-itil-4-introduction

IT Service Management (ITIL 4) - Service Management Concepts - Quiz
10093-it-service-management-itil-4-service-management-concepts-quiz

IT Service Management (ITIL 4) - Service Management Practices - Summary - Quiz
10089-it-service-management-itil-4-service-management-practices-summary-quiz

IT Service Management (ITIL 4) - Summary
11781-it-service-management-itil-4-summary

IT Service Management (ITIL 4) - Technical Management - Summary - Quiz
10098-it-service-management-itil-4-technical-management-summary-quiz

ITIL 4 Foundation - Dimensions
573-itil-4-foundation-dimensions

ITIL 4 Foundation - Dimensions - Quiz
574-itil-4-foundation-dimensions-quiz

ITIL 4 Foundation - Dimensions - Quiz (Russian)
9615-itil-4-foundation-dimensions-quiz-russian

ITIL 4 Foundation - Dimensions (Russian)
9610-itil-4-foundation-dimensions-russian

ITIL 4 Foundation - General Management Practices
577-itil-4-foundation-general-management-practices

ITIL 4 Foundation - General Management Practices - Architecture
578-itil-4-foundation-general-management-practices-architecture

ITIL 4 Foundation - General Management Practices - Architecture (Russian)
9605-itil-4-foundation-general-management-practices-architecture-russian

ITIL 4 Foundation - General Management Practices - Continual Improvement
579-itil-4-foundation-general-management-practices-continual-improvement

ITIL 4 Foundation - General Management Practices - Continual Improvement (Russian)
9618-itil-4-foundation-general-management-practices-continual-improvement-russian

ITIL 4 Foundation - General Management Practices - Information Security Management
581-itil-4-foundation-general-management-practices-information-security-management

ITIL 4 Foundation - General Management Practices - Information Security Management (Russian)
9619-itil-4-foundation-general-management-practices-information-security-management-russian

ITIL 4 Foundation - General Management Practices - Knowledge Management
582-itil-4-foundation-general-management-practices-knowledge-management

ITIL 4 Foundation - General Management Practices - Knowledge Management (Russian)
9620-itil-4-foundation-general-management-practices-knowledge-management-russian

ITIL 4 Foundation - General Management Practices - Measurement and Reporting
583-itil-4-foundation-general-management-practices-measurement-and-reporting

ITIL 4 Foundation - General Management Practices - Measurement and Reporting (Russian)
9621-itil-4-foundation-general-management-practices-measurement-and-reporting-russian

ITIL 4 Foundation - General Management Practices - Organisational Change Management
584-itil-4-foundation-general-management-practices-organisational-change-management

ITIL 4 Foundation - General Management Practices - Organisational Change Management (Russian)
9622-itil-4-foundation-general-management-practices-organisational-change-management-russian

ITIL 4 Foundation - General Management Practices - Portfolio Management
585-itil-4-foundation-general-management-practices-portfolio-management

ITIL 4 Foundation - General Management Practices - Portfolio Management (Russian)
9623-itil-4-foundation-general-management-practices-portfolio-management-russian

ITIL 4 Foundation - General Management Practices - Project Management
586-itil-4-foundation-general-management-practices-project-management

ITIL 4 Foundation - General Management Practices - Project Management (Russian)
9624-itil-4-foundation-general-management-practices-project-management-russian

ITIL 4 Foundation - General Management Practices - Relationship Management
587-itil-4-foundation-general-management-practices-relationship-management

ITIL 4 Foundation - General Management Practices - Relationship Management (Russian)
9625-itil-4-foundation-general-management-practices-relationship-management-russian

ITIL 4 Foundation - General Management Practices - Risk Management
588-itil-4-foundation-general-management-practices-risk-management

ITIL 4 Foundation - General Management Practices - Risk Management (Russian)
9626-itil-4-foundation-general-management-practices-risk-management-russian

ITIL 4 Foundation - General Management Practices - Service Financial Management
580-itil-4-foundation-general-management-practices-service-financial-management

ITIL 4 Foundation - General Management Practices - Service Financial Management (Russian)
9627-itil-4-foundation-general-management-practices-service-financial-management-russian

ITIL 4 Foundation - General Management Practices - Strategy Management
589-itil-4-foundation-general-management-practices-strategy-management

ITIL 4 Foundation - General Management Practices - Strategy Management (Russian)
9628-itil-4-foundation-general-management-practices-strategy-management-russian

ITIL 4 Foundation - General Management Practices - Summary
592-itil-4-foundation-general-management-practices-summary

ITIL 4 Foundation - General Management Practices - Summary - Quiz
593-itil-4-foundation-general-management-practices-summary-quiz

ITIL 4 Foundation - General Management Practices - Summary - Quiz (Russian)
9630-itil-4-foundation-general-management-practices-summary-quiz-russian

ITIL 4 Foundation - General Management Practices - Summary (Russian)
9629-itil-4-foundation-general-management-practices-summary-russian

ITIL 4 Foundation - General Management Practices - Supplier Management
590-itil-4-foundation-general-management-practices-supplier-management

ITIL 4 Foundation - General Management Practices - Supplier Management (Russian)
9631-itil-4-foundation-general-management-practices-supplier-management-russian

ITIL 4 Foundation - General Management Practices - Workforce and Talent Management
591-itil-4-foundation-general-management-practices-workforce-and-talent-management

ITIL 4 Foundation - General Management Practices - Workforce and Talent Management (Russian)
9632-itil-4-foundation-general-management-practices-workforce-and-talent-management-russian

ITIL 4 Foundation - General Management Practices (Russian)
9616-itil-4-foundation-general-management-practices-russian

ITIL 4 Foundation - Introduction
563-itil-4-foundation-introduction

ITIL 4 Foundation - Introduction (Russian)
9633-itil-4-foundation-introduction-russian

ITIL 4 Foundation - Overview
564-itil-4-foundation-overview

ITIL 4 Foundation - Overview (Russian)
9634-itil-4-foundation-overview-russian

ITIL 4 Foundation - Service Management Concepts
575-itil-4-foundation-service-management-concepts

ITIL 4 Foundation - Service Management Concepts - Quiz
576-itil-4-foundation-service-management-concepts-quiz

ITIL 4 Foundation - Service Management Concepts - Quiz (Russian)
9636-itil-4-foundation-service-management-concepts-quiz-russian

ITIL 4 Foundation - Service Management Concepts (Russian)
9635-itil-4-foundation-service-management-concepts-russian

ITIL 4 Foundation - Service Management Practices
600-itil-4-foundation-service-management-practices

ITIL 4 Foundation - Service Management Practices - Asset Management
604-itil-4-foundation-service-management-practices-asset-management

ITIL 4 Foundation - Service Management Practices - Asset Management (Russian)
9638-itil-4-foundation-service-management-practices-asset-management-russian

ITIL 4 Foundation - Service Management Practices - Availability Management
601-itil-4-foundation-service-management-practices-availability-management

ITIL 4 Foundation - Service Management Practices - Availability Management (Russian)
9639-itil-4-foundation-service-management-practices-availability-management-russian

ITIL 4 Foundation - Service Management Practices - Business Analysis
978-itil-4-foundation-service-management-practices-business-analysis

ITIL 4 Foundation - Service Management Practices - Business Analysis (Russian)
9640-itil-4-foundation-service-management-practices-business-analysis-russian

ITIL 4 Foundation - Service Management Practices - Capacity Management
602-itil-4-foundation-service-management-practices-capacity-management

ITIL 4 Foundation - Service Management Practices - Capacity Management (Russian)
9641-itil-4-foundation-service-management-practices-capacity-management-russian

ITIL 4 Foundation - Service Management Practices - Change Control
606-itil-4-foundation-service-management-practices-change-control

ITIL 4 Foundation - Service Management Practices - Change Control (Russian)
9642-itil-4-foundation-service-management-practices-change-control-russian

ITIL 4 Foundation - Service Management Practices - Configuration Management
605-itil-4-foundation-service-management-practices-configuration-management

ITIL 4 Foundation - Service Management Practices - Configuration Management (Russian)
9643-itil-4-foundation-service-management-practices-configuration-management-russian

ITIL 4 Foundation - Service Management Practices - Continuity Management
603-itil-4-foundation-service-management-practices-continuity-management

ITIL 4 Foundation - Service Management Practices - Continuity Management (Russian)
9644-itil-4-foundation-service-management-practices-continuity-management-russian

ITIL 4 Foundation - Service Management Practices - Event Management
608-itil-4-foundation-service-management-practices-event-management

ITIL 4 Foundation - Service Management Practices - Event Management (Russian)
9645-itil-4-foundation-service-management-practices-event-management-russian

ITIL 4 Foundation - Service Management Practices - Incident Management
611-itil-4-foundation-service-management-practices-incident-management

ITIL 4 Foundation - Service Management Practices - Incident Management (Russian)
9646-itil-4-foundation-service-management-practices-incident-management-russian

ITIL 4 Foundation - Service Management Practices - Problem Management
612-itil-4-foundation-service-management-practices-problem-management

ITIL 4 Foundation - Service Management Practices - Problem Management (Russian)
9647-itil-4-foundation-service-management-practices-problem-management-russian

ITIL 4 Foundation - Service Management Practices - Release Management
607-itil-4-foundation-service-management-practices-release-management

ITIL 4 Foundation - Service Management Practices - Release Management (Russian)
9648-itil-4-foundation-service-management-practices-release-management-russian

ITIL 4 Foundation - Service Management Practices - Service Catalogue Management
979-itil-4-foundation-service-management-practices-service-catalogue-management

ITIL 4 Foundation - Service Management Practices - Service Catalogue Management (Russian)
9649-itil-4-foundation-service-management-practices-service-catalogue-management-russian

ITIL 4 Foundation - Service Management Practices - Service Design
980-itil-4-foundation-service-management-practices-service-design

ITIL 4 Foundation - Service Management Practices - Service Design (Russian)
9650-itil-4-foundation-service-management-practices-service-design-russian

ITIL 4 Foundation - Service Management Practices - Service Desk
609-itil-4-foundation-service-management-practices-service-desk

ITIL 4 Foundation - Service Management Practices - Service Desk (Russian)
9651-itil-4-foundation-service-management-practices-service-desk-russian

ITIL 4 Foundation - Service Management Practices - Service Level Management
599-itil-4-foundation-service-management-practices-service-level-management

ITIL 4 Foundation - Service Management Practices - Service Level Management (Russian)
9652-itil-4-foundation-service-management-practices-service-level-management-russian

ITIL 4 Foundation - Service Management Practices - Service Request Management
610-itil-4-foundation-service-management-practices-service-request-management

ITIL 4 Foundation - Service Management Practices - Service Request Management (Russian)
9653-itil-4-foundation-service-management-practices-service-request-management-russian

ITIL 4 Foundation - Service Management Practices - Summary
982-itil-4-foundation-service-management-practices-summary

ITIL 4 Foundation - Service Management Practices - Summary - Quiz
1043-itil-4-foundation-service-management-practices-summary-quiz

ITIL 4 Foundation - Service Management Practices - Summary - Quiz (Russian)
9655-itil-4-foundation-service-management-practices-summary-quiz-russian

ITIL 4 Foundation - Service Management Practices - Summary (Russian)
9654-itil-4-foundation-service-management-practices-summary-russian

ITIL 4 Foundation - Service Management Practices - Validation and Testing
981-itil-4-foundation-service-management-practices-validation-and-testing

ITIL 4 Foundation - Service Management Practices - Validation and Testing (Russian)
9656-itil-4-foundation-service-management-practices-validation-and-testing-russian

ITIL 4 Foundation - Service Management Practices (Russian)
9637-itil-4-foundation-service-management-practices-russian

ITIL 4 Foundation - Service Value System
572-itil-4-foundation-service-value-system

ITIL 4 Foundation - Service Value System - Continual Improvement
569-itil-4-foundation-service-value-system-continual-improvement

ITIL 4 Foundation - Service Value System - Continual Improvement (Russian)
9658-itil-4-foundation-service-value-system-continual-improvement-russian

ITIL 4 Foundation - Service Value System - Governance
567-itil-4-foundation-service-value-system-governance

ITIL 4 Foundation - Service Value System - Governance (Russian)
9659-itil-4-foundation-service-value-system-governance-russian

ITIL 4 Foundation - Service Value System - Practices
565-itil-4-foundation-service-value-system-practices

ITIL 4 Foundation - Service Value System - Practices (Russian)
9660-itil-4-foundation-service-value-system-practices-russian

ITIL 4 Foundation - Service Value System - Principles
566-itil-4-foundation-service-value-system-principles

ITIL 4 Foundation - Service Value System - Principles (Russian)
9661-itil-4-foundation-service-value-system-principles-russian

ITIL 4 Foundation - Service Value System - Service Value Chain
568-itil-4-foundation-service-value-system-service-value-chain

ITIL 4 Foundation - Service Value System - Service Value Chain (Russian)
9662-itil-4-foundation-service-value-system-service-value-chain-russian

ITIL 4 Foundation - Service Value System - Summary
570-itil-4-foundation-service-value-system-summary

ITIL 4 Foundation - Service Value System - Summary - Quiz
571-itil-4-foundation-service-value-system-summary-quiz

ITIL 4 Foundation - Service Value System - Summary - Quiz (Russian)
9664-itil-4-foundation-service-value-system-summary-quiz-russian

ITIL 4 Foundation - Service Value System - Summary (Russian)
9663-itil-4-foundation-service-value-system-summary-russian

ITIL 4 Foundation - Service Value System (Russian)
9657-itil-4-foundation-service-value-system-russian

ITIL 4 Foundation - Summary
1016-itil-4-foundation-summary

ITIL 4 Foundation - Summary (Russian)
9665-itil-4-foundation-summary-russian

ITIL 4 Foundation - Technical Management Practices
594-itil-4-foundation-technical-management-practices

ITIL 4 Foundation - Technical Management Practices - Deployment Management
595-itil-4-foundation-technical-management-practices-deployment-management

ITIL 4 Foundation - Technical Management Practices - Deployment Management (Russian)
9667-itil-4-foundation-technical-management-practices-deployment-management-russian

ITIL 4 Foundation - Technical Management Practices - Infrastructure Management
596-itil-4-foundation-technical-management-practices-infrastructure-management

ITIL 4 Foundation - Technical Management Practices - Infrastructure Management (Russian)
9668-itil-4-foundation-technical-management-practices-infrastructure-management-russian

ITIL 4 Foundation - Technical Management Practices - Software Development Management
597-itil-4-foundation-technical-management-practices-software-development-management

ITIL 4 Foundation - Technical Management Practices - Software Development Management (Russian)
9669-itil-4-foundation-technical-management-practices-software-development-management-russian

ITIL 4 Foundation - Technical Management Practices - Summary
598-itil-4-foundation-technical-management-practices-summary

ITIL 4 Foundation - Technical Management Practices - Summary - Quiz
1013-itil-4-foundation-technical-management-practices-summary-quiz

ITIL 4 Foundation - Technical Management Practices - Summary - Quiz (Russian)
9671-itil-4-foundation-technical-management-practices-summary-quiz-russian

ITIL 4 Foundation - Technical Management Practices - Summary (Russian)
9670-itil-4-foundation-technical-management-practices-summary-russian

ITIL 4 Foundation - Technical Management Practices (Russian)
9666-itil-4-foundation-technical-management-practices-russian

ITIL 4 Intro - partner test
res

ITIL 4 Leader: DITS - Defining Strategy


ITIL 4 Leader: DITS - Defining Strategy Quiz


ITIL 4 Leader: DITS - Digital Approaches


ITIL 4 Leader: DITS - Digital Approaches Quiz


ITIL 4 Leader: DITS - Environmental Analysis


ITIL 4 Leader: DITS - Environmental Analysis Quiz


ITIL 4 Leader: DITS - Implementing Strategy


ITIL 4 Leader: DITS - Implementing Strategy Quiz


ITIL 4 Leader: DITS - Introduction


ITIL 4 Leader: DITS - Key Concepts


ITIL 4 Leader: DITS - Key Concepts Quiz


ITIL 4 Leader: DITS - Overview


ITIL 4 Leader: DITS - Risk


ITIL 4 Leader: DITS - Risk Quiz


ITIL 4 Leader: DITS - Strategy through Disruption


ITIL 4 Leader: DITS - Strategy through Disruption Quiz


ITIL 4 Leader: DITS - Summary


ITIL 4 Leader: DITS – ITIL 4 Overview
res

ITIL 4 Managing Professional Transition - Introduction
11425-i4mpt-v1-0e01intro

ITIL 4 Managing Professional Transition - Summary
11495-i4mpt-v1-0e08summary

ITIL 4 Managing Professional Transition – ITIL 4 Overview
11787-i4mpt-v1-0e02itil4overview

ITIL 4 Managing Professional Transition: CDS - Concepts
11449-i4mpt-v1-0e04cds02concepts

ITIL 4 Managing Professional Transition: CDS - Overview
11447-i4mpt-v1-0e04cds01overview

ITIL 4 Managing Professional Transition: CDS - PPS
11455-i4mpt-v1-0e04cds05pps

ITIL 4 Managing Professional Transition: CDS - Quiz
11457-i4mpt-v1-0e04cds99quiz

ITIL 4 Managing Professional Transition: CDS - Value Stream
11453-i4mpt-v1-0e04cds04valstream

ITIL 4 Managing Professional Transition: CDS - Workforce
11451-i4mpt-v1-0e04cds03workforce

ITIL 4 Managing Professional Transition: DPI - GRC
11489-i4mpt-v1-0e07dpi03grc

ITIL 4 Managing Professional Transition: DPI - Organizational Change
11491-i4mpt-v1-0e07dpi04ocm

ITIL 4 Managing Professional Transition: DPI - Overview
11485-i4mpt-v1-0e07dpi01overview

ITIL 4 Managing Professional Transition: DPI - Quiz
11493-i4mpt-v1-0e07dpi99quiz

ITIL 4 Managing Professional Transition: DPI - Scope of Control
11487-i4mpt-v1-0e07dpi02scopecontrol

ITIL 4 Managing Professional Transition: DSV - Cocreate
11469-i4mpt-v1-0e05dsv06cocreate

ITIL 4 Managing Professional Transition: DSV - Customer Journey
11461-i4mpt-v1-0e05dsv02journey

ITIL 4 Managing Professional Transition: DSV - Engage
11463-i4mpt-v1-0e05dsv03engage

ITIL 4 Managing Professional Transition: DSV - Offer
11465-i4mpt-v1-0e05dsv04offer

ITIL 4 Managing Professional Transition: DSV - Onboard
11467-i4mpt-v1-0e05dsv05onboard

ITIL 4 Managing Professional Transition: DSV - Overview
11459-i4mpt-v1-0e05dsv01overview

ITIL 4 Managing Professional Transition: DSV - Quiz
11473-i4mpt-v1-0e05dsv99quiz

ITIL 4 Managing Professional Transition: DSV - Realize
11471-i4mpt-v1-0e05dsv07realize

ITIL 4 Managing Professional Transition: Foundation - Four Dimensions
11431-i4mpt-v1-0e03fdn04dimensions

ITIL 4 Managing Professional Transition: Foundation - Quiz
11445-i4mpt-v1-0e03fdn99quiz

ITIL 4 Managing Professional Transition: Foundation - Service Management Concepts
11429-i4mpt-v1-0e03fdn03servmgtconcepts

ITIL 4 Managing Professional Transition: Foundation - Service Value System
11433-i4mpt-v1-0e03fdn05svs

ITIL 4 Managing Professional Transition: Foundation - SVS - Continual Improvement
11443-i4mpt-v1-0e03fdn05svs05ci

ITIL 4 Managing Professional Transition: Foundation - SVS - Governance
11437-i4mpt-v1-0e03fdn05svs02gov

ITIL 4 Managing Professional Transition: Foundation - SVS - Guiding Principles
11435-i4mpt-v1-0e03fdn05svs01pri

ITIL 4 Managing Professional Transition: Foundation - SVS - Practices
11441-i4mpt-v1-0e03fdn05svs04practices

ITIL 4 Managing Professional Transition: Foundation - SVS - Value Chain
11439-i4mpt-v1-0e03fdn05svs03chain

ITIL 4 Managing Professional Transition: HVIT - Concepts
11477-i4mpt-v1-0e06hvit02concepts

ITIL 4 Managing Professional Transition: HVIT - Digital Products
11479-i4mpt-v1-0e06hvit03digitalproducts

ITIL 4 Managing Professional Transition: HVIT - Models
11481-i4mpt-v1-0e06hvit04models

ITIL 4 Managing Professional Transition: HVIT - Overview
11475-i4mpt-v1-0e06hvit01overview

ITIL 4 Managing Professional Transition: HVIT - Quiz
11483-i4mpt-v1-0e06hvit99quiz

ITIL 4 Specialist: CDS - Information and Technology
10958-itil-4-specialist-cds-information-and-technology

ITIL 4 Specialist: CDS - Information and Technology Quiz
10961-itil-4-specialist-cds-information-and-technology-quiz

ITIL 4 Specialist: CDS - Introduction
10935-itil-4-specialist-cds-introduction

ITIL 4 Specialist: CDS - Organisations and People - Concepts and Challenges
10937-itil-4-specialist-cds-organisations-and-people-concepts-and-challenges

ITIL 4 Specialist: CDS - Organisations and People - Quiz
10955-itil-4-specialist-cds-organisations-and-people-quiz

ITIL 4 Specialist: CDS - Organisations and People - Shift Left
10948-itil-4-specialist-cds-organisations-and-people-shift-left

ITIL 4 Specialist: CDS - Organisations and People - Workforce
10952-itil-4-specialist-cds-organisations-and-people-workforce

ITIL 4 Specialist: CDS - Overview
10977-itil-4-specialist-cds-overview

ITIL 4 Specialist: CDS - Priorities, Partners and Suppliers
10970-itil-4-specialist-cds-priorities-partners-and-suppliers

ITIL 4 Specialist: CDS - Priorities, Partners and Suppliers Quiz
10973-itil-4-specialist-cds-priorities-partners-and-suppliers-quiz

ITIL 4 Specialist: CDS - Summary
10939-itil-4-specialist-cds-summary

ITIL 4 Specialist: CDS - Value Steams and Processes
10964-itil-4-specialist-cds-value-streams-and-processes

ITIL 4 Specialist: CDS - Value Steams and Processes Quiz
10967-itil-4-specialist-cds-value-steams-and-processes-quiz

ITIL 4 Specialist: DSV - Agree
11102-itil-4-specialist-dsv-agree

ITIL 4 Specialist: DSV - Agree Quiz
11105-itil-4-specialist-dsv-agree-quiz

ITIL 4 Specialist: DSV - CoCreate
11114-itil-4-specialist-dsv-cocreate

ITIL 4 Specialist: DSV - CoCreate Quiz
11117-itil-4-specialist-dsv-cocreate-quiz

ITIL 4 Specialist: DSV - Customer Journey
11076-itil-4-specialist-dsv-customer-journey

ITIL 4 Specialist: DSV - Customer Journey Quiz
11079-itil-4-specialist-dsv-customer-journey-quiz

ITIL 4 Specialist: DSV - Engage
11090-itil-4-specialist-dsv-engage

ITIL 4 Specialist: DSV - Engage Quiz
11093-itil-4-specialist-dsv-engage-quiz

ITIL 4 Specialist: DSV - Explore
11082-itil-4-specialist-dsv-explore

ITIL 4 Specialist: DSV - Explore Quiz
11088-itil-4-specialist-dsv-explore-quiz

ITIL 4 Specialist: DSV - Introduction
11070-itil-4-specialist-dsv-introduction

ITIL 4 Specialist: DSV - Offer
11096-itil-4-specialist-dsv-offer

ITIL 4 Specialist: DSV - Offer Quiz
11099-itil-4-specialist-dsv-offer-quiz

ITIL 4 Specialist: DSV - Onboard
11108-itil-4-specialist-dsv-onboard

ITIL 4 Specialist: DSV - Onboard Quiz
11111-itil-4-specialist-dsv-onboard-quiz

ITIL 4 Specialist: DSV - Overview
11073-itil-4-specialist-dsv-overview

ITIL 4 Specialist: DSV - Realize
11120-itil-4-specialist-dsv-realize

ITIL 4 Specialist: DSV - Realize Quiz
11123-itil-4-specialist-dsv-realize-quiz

ITIL 4 Specialist: DSV - Summary
11126-itil-4-specialist-dsv-summary

ITIL 4 Specialist: CDS – ITIL 4 Overview
11784-i4cds-v1-0e02itil4overview

ITIL 4 Specialist: DPI - Intro Video


ITIL 4 Specialist: DSV – ITIL 4 Overview
11785-i4dsv-v1-0e02itil4overview

ITIL 4 Specialist: HVIT - Achieving Value - Assured Conformance - Practices
11308-i4hvit-v1-0e07value05ac02practices

ITIL 4 Specialist: HVIT - Achieving Value - Assured Conformance - Techniques
11305-i4hvit-v1-0e07value05ac01techniques

ITIL 4 Specialist: HVIT - Achieving Value - Fast Development - Practices
11291-i4hvit-v1-0e07value02fd02practices

ITIL 4 Specialist: HVIT - Achieving Value - Fast Development - Techniques
11288-i4hvit-v1-0e07value02fd01techniques

ITIL 4 Specialist: HVIT - Achieving Value - Resilient Operations - Practices
11296-i4hvit-v1-0e07value03ro02practices

ITIL 4 Specialist: HVIT - Achieving Value - Resilient Operations - Techniques
11294-i4hvit-v1-0e07value03ro01techniques

ITIL 4 Specialist: HVIT - Achieving Value - Valuable Investments - Practices
11286-i4hvit-v1-0e07value01vi01practices

ITIL 4 Specialist: HVIT - Achieving Value - Valuable Investments - Techniques
11284-i4hvit-v1-0e07value01vi01techniques

ITIL 4 Specialist: HVIT - Achieving Value - Value Co-creation - Practices
11302-i4hvit-v1-0e07value04vc02practices

ITIL 4 Specialist: HVIT - Achieving Value - Value Co-creation - Techniques
11299-i4hvit-v1-0e07value04vc01techniques

ITIL 4 Specialist: HVIT - Achieving Value Quiz
11311-i4hvit-v1-0e07value06quiz

ITIL 4 Specialist: HVIT - Concepts
11267-i4hvit-v1-0e04concepts

ITIL 4 Specialist: HVIT - Concepts Quiz
11270-i4hvit-v1-0e04conceptsquiz

ITIL 4 Specialist: HVIT - Digital Product Lifecycle
11272-i4hvit-v1-0e05digitalproducts

ITIL 4 Specialist: HVIT - Digital Product Lifecycle Quiz
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ITIL 4 Specialist: HVIT - Guiding Principles and Models
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ITIL 4 Specialist: HVIT - Guiding Principles and Models Quiz
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ITIL 4 Specialist: HVIT - Introduction
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ITIL 4 Specialist: HVIT - Overview
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ITIL 4 Specialist: HVIT - Summary
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ITIL 4 Specialist: HVIT – ITIL 4 Overview
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ITIL 4 Strategist: DPI - Communication & Organisational Change
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ITIL 4 Strategist: DPI - Communication & Organisational Change Quiz
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ITIL 4 Strategist: DPI - Continual Improvement
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ITIL 4 Strategist: DPI - Continual Improvement Quiz
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ITIL 4 Strategist: DPI - Governance, Risk and Compliance
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ITIL 4 Strategist: DPI - Governance, Risk and Compliance Quiz
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ITIL 4 Strategist: DPI - Introduction
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ITIL 4 Strategist: DPI - Key Concepts
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ITIL 4 Strategist: DPI - Key Concepts Quiz
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ITIL 4 Strategist: DPI - Measurement and Reporting
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ITIL 4 Strategist: DPI - Measurement and Reporting Quiz
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ITIL 4 Strategist: DPI - Overview
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ITIL 4 Strategist: DPI - Scope of Control
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ITIL 4 Strategist: DPI - Scope of Control Quiz
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ITIL 4 Strategist: DPI - Summary
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ITIL 4 Strategist: DPI - Value Streams and Practices
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ITIL 4 Strategist: DPI - Value Streams and Practices Quiz
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ITIL 4 Strategist: DPI – ITIL 4 Overview
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ITILv3 Foundation - Continual Service Improvement (CSI)
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ITILv3 Foundation - CSI - Seven Steps of Continual Improvement
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ITILv3 Foundation - CSI Quiz
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ITILv3 Foundation - Design
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ITILv3 Foundation - Design - Availability Management
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ITILv3 Foundation - Design - Capacity Management
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ITILv3 Foundation - Design - Catalogue Management
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ITILv3 Foundation - Design - Continuity Management
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ITILv3 Foundation - Design - Design Coordination
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ITILv3 Foundation - Design - Information Security Management
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ITILv3 Foundation - Design - Service Level Management
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ITILv3 Foundation - Design - Supplier Management
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ITILv3 Foundation - Design Quiz
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ITILv3 Foundation - Introduction
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ITILv3 Foundation - Lifecycle
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ITILv3 Foundation - Lifecycle Quiz
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ITILv3 Foundation - Operation
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ITILv3 Foundation - Operation - Access Management
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ITILv3 Foundation - Operation - Event Management
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ITILv3 Foundation - Operation - Incident Management
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ITILv3 Foundation - Operation - Problem Management
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ITILv3 Foundation - Operation - Request Fulfilment
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ITILv3 Foundation - Operation - Service Functions
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ITILv3 Foundation - Operation Quiz
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ITILv3 Foundation - Service Management as a Practice
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ITILv3 Foundation - Strategy
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ITILv3 Foundation - Strategy - Business Relationship Management
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ITILv3 Foundation - Strategy - Financial Management
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ITILv3 Foundation - Strategy - Portfolio Management
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ITILv3 Foundation - Strategy Quiz
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ITILv3 Foundation - Summary
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ITILv3 Foundation - Technology and Automation in Service Management
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ITILv3 Foundation - Transition
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ITILv3 Foundation - Transition - Change Management
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ITILv3 Foundation - Transition - Configuration Management
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ITILv3 Foundation - Transition - Knowledge Management
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ITILv3 Foundation - Transition - Release and Deployment Management
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ITILv3 Foundation - Transition - Transition Planning
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ITILv3 Foundation - Transition Quiz
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PRINCE2 Foundation - Introduction
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PRINCE2 Foundation - Overview
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PRINCE2 Foundation - Overview Quiz
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PRINCE2 Foundation - Principles
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PRINCE2 Foundation - Principles Quiz
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PRINCE2 Foundation - Processes
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PRINCE2 Foundation - Processes Quiz
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PRINCE2 Foundation - Summary
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PRINCE2 Foundation - Tailoring
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PRINCE2 Foundation - Tailoring Quiz
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PRINCE2 Foundation - Themes
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PRINCE2 Foundation - Themes - Business Case
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PRINCE2 Foundation - Themes - Business Case Quiz
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PRINCE2 Foundation - Themes - Change
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PRINCE2 Foundation - Themes - Change Quiz
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PRINCE2 Foundation - Themes - Organisation
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PRINCE2 Foundation - Themes - Organisation Quiz
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PRINCE2 Foundation - Themes - Plans
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PRINCE2 Foundation - Themes - Plans Quiz
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PRINCE2 Foundation - Themes - Progress
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PRINCE2 Foundation - Themes - Progress Quiz
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PRINCE2 Foundation - Themes - Quality
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PRINCE2 Foundation - Themes - Quality Quiz
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PRINCE2 Foundation - Themes - Risk
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PRINCE2 Foundation - Themes - Risk Quiz
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PRINCE2 Foundation - Themes Quiz
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